CHAPTER I INTRODUCTION A. Background of the Study For several people, meeting is one of annoying moments in their life. In any occasions, such as routine, accidental and other kinds of meeting, for instance formal and informal meeting that most of them often cause the arguments fight, tricks and tactics from each other to influence the meeting participants. Moreover, the disagreement or conflict regularly occurred here, because of misunderstanding and misinterpretation of the language meaning used in the meetings. For that reason, a leader needed in such meeting who is able to handle those problems in order to reach a conducive, effective and efficient meeting. But it is not easy enough to do, neither a leader who master all of meeting materials nor he or she must be able to manage several “critical minds” within one space. As well as another thing important which common being a principle thing in a meeting is the cert...
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